Metris - Application engineer UK

Clients

Reporting to Applications Manager

Duties will include:

Customer Training:

Ensure the training quality provided by Metris is deemed ‘Best in Class’
Training Customers to operate, program and maintain Metris products.
Training of Metris personnel when and where required.
Developing new training products to meet current and future business needs.
Obtaining and maintaining Metris training accreditations, e.g. NVQ’s, etc
Using own initiative to solve problems
Working knowledge of various hardware combinations, computer systems.
Must keep up-to-date with changes to operating systems as well as all software produced and installed by Metris.
Complete all reporting and appraisal documentation
Writing technical, reference and training manuals.

Customer Support:

Sub Contract Inspection & Part Programming:

Ensuring the quality of Part Programming/Sub Contract Inspection is deemed ‘Best in Class’.
Ensure engineering drawings and specifications are accurately interpreted.
Liaising with customers to create part program specifications in line with the Metris quality procedures.
Managing and planning projects to ensure they are delivered on time and to budget.

Demonstrations:

Presenting demonstrations to all potential UK and ROW customers, both at Metris and on customers’ sites
Setting up machines at UK and ROW exhibitions and providing demonstrations of the machines during the exhibition
Supporting and training all ROW agents
Presenting product launches and providing training for distributors and sales staff

General:

Adhering to all in-house procedures and policies
Remain flexible to the current and future needs of the Metris business
There is a requirement for travel in the UK and ROW, which can be both planned and at short notice.
To complete ALL Metris required documentation
Meeting individual and team targets
Set a high standard of self presentation and delivery
Undertaking any reasonable request made by Management

If you want to apply, please send your CV and letter of motivation to:
Kerry Friend (kerry.friend@metris.com) Tel: +44 (0) 1332 819 672

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